COVID 19 GUIDANCE FOR PATIENTS
Revised 5 January 2021 following announcement of a further national “lockdown”.
Osteopaths are front line health care workers. The Practice will therefore remain open for Osteopathy (and Chiropody) during the new lockdown period.
Please DO NOT ATTEND if you, or anyone in your household has symptoms of ill health which could be Covid 19. Also, please do not make an appointment if you feel you are vulnerable by reason of age or underlying health status. If in any doubt, please ring the practice for advice.
Should you develop symptoms and need to cancel an appointment at short notice, obviously no cancellation charge will be made.
If possible COME ALONE. (This does not apply to children/babies or adults needing assistance).
If you are coming by car, REMAIN IN THE CAR UNTIL YOUR APPOINTMENT TIME.
You will be met at the door by your Osteopath who will ask you to use the hand sanitiser and check your temperature, and then take you straight to the treatment room.
Please wear a FACE COVERING, unless a hidden disability precludes you from doing so.
We will be staggering appointment times to keep patients distanced, and leaving time for cleaning between appointments.
For this system to work, please understand that Osteopaths must adhere strictly to treatment times.
Your Osteopath will be wearing a tunic which is changed between every patient. Any surfaces touched by patients, eg door knobs, chairs etc, will be disinfected between each patient. This includes the plinth and pillows on which you lie which will have a wipeable covering. This is not very comfortable and may feel cold. You are therefore advised that you should BRING A LARGE AND A SMALL TOWEL WITH YOU TO COVER THESE SURFACES, AND A BLANKET for additional warmth as we move into autumn/winter.
Children/babies may wish to bring a FAVOURITE TOY, as we cannot provide these to avoid risk of transmission.
Our Reception Team are working in the reception area behind a screen, taking payments and making any further appointments, but time spent in reception will be minimal and contact with other patients avoided.
If possible, please PAY BY CONTACTLESS card or direct BANK TRANSFER, for which details will be given to you.
If you should become ill with symptoms of Covid 19 within a week of your appointment please let us know immediately so that we may take appropriate action. Your contact with us falls into the category of “Healthcare” when completing details for Track & Trace.